Tikvix (“we,” “us,” or “our”) does NOT share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any purposes unrelated to providing our direct services.
All SMS opt-in data, consent records, and timestamps are kept strictly confidential and used solely to deliver communications explicitly requested by the user.
1. Information We Collect
Personal Information
We may collect:
Name
Email address
Phone number
Physical address (if provided)
Payment information when you make a purchase or request services
Opt-in records and timestamps for communication channels (SMS, email, etc.)
Non-Personal Information
IP address
Browser type
Device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication Data
Records of inquiries and service requests
Appointment details and scheduling preferences
Service history and feedback
2. How We Use Your Information
We use collected information to:
Provide, operate, and improve our services
Process transactions and payments
Communicate regarding inquiries, appointments, and requested updates
Enhance website functionality and user experience
Ensure platform security and prevent fraud
Maintain records of communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into Tikvix’s SMS messaging program, you consent to receive text messages related to our services, including:
Appointment confirmations and reminders
Scheduling or rescheduling updates
Customer support communications
Important service-related notifications
Opt-In & Consent
Messages are sent only after explicit opt-in
All opt-ins are recorded with timestamps
Consent to receive SMS messages is not a condition of purchase.
We comply fully with the Telephone Consumer Protection Act (TCPA) and applicable regulations
Opt-Out Instructions
You may opt out at any time by replying “STOP”
You will receive a final confirmation message
No further messages will be sent unless you re-opt in
Opt-out requests are processed within 24 hours
Message Frequency & Content
Message frequency varies based on your interaction with Tikvix
Messages are directly related to services you requested
No promotional SMS messages are sent without explicit consent
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with subcontractors providing essential support services (such as SMS delivery providers or customer service tools). All other use cases exclude text messaging opt-in data and consent records, which are never shared with third parties.
Tikvix implements strict safeguards to protect all SMS consent data.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
Service Providers
We may share data with trusted third-party providers who assist with:
Payment processing
Appointment scheduling
SMS delivery (aggregators/providers only)
All providers are contractually obligated to maintain confidentiality and security.
Legal Compliance
Information may be disclosed:
When required by law or legal process
To comply with court orders or law enforcement requests
To protect the rights and safety of Tikvix and users
Business Transfers
In the event of a merger, acquisition, or asset sale, user data remains protected under this Privacy Policy.
Text messaging opt-in data and consent records are excluded from all transfers, except to SMS service providers required to deliver messages.
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards, including:
Encryption of sensitive data
Secure access controls
Regular system monitoring and updates
Employee data-protection training
Breach notification procedures
Secure backups and disaster recovery protocols
While no system is 100% secure, we use commercially reasonable methods to protect your information.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze website traffic
Remember user preferences
Improve functionality and performance
Measure service effectiveness
You can control cookies via your browser settings. Disabling cookies may affect site functionality.
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal data
Unsubscribe from emails via the “unsubscribe” link
Opt out of SMS by replying “STOP”
Request details about how your data is processed
Withdraw consent for future communications
File a complaint with a regulatory authority if applicable
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites. Tikvix is not responsible for their privacy practices. This policy applies only to information collected by Tikvix.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The most current version will always be available on our website with the effective date listed above.
For significant changes, we may notify users via email or on-site notice.
10. Contact Us
For support, reply HELP to any message or contact us at [email protected]
By using our website and services, you consent to this Privacy Policy.